
Mauve Morpho and Kenect: Text messaging services for your business
A Premium Comprehensive Text Messaging Solution for Businesses of Any Size
What does Kenect do best?
Sometimes, sending a text is the best option — but texting a client from your personal cell phone can be a little tricky.
Kenect’s premium text messaging service provides a simple and intuitive user interface to help businesses of any size manage customer relationships with ease. With this tool, you will be able to connect with existing clients and new leads in real time, wherever they (and their cell phone) are.
Imagine hearing “thank you for getting back to me so quickly!” from every potential new client. When looking to retain an attorney, most people will choose the firm that engages with them first. Using Kenect can help to ensure that they choose yours.
Kenect can help you save an extraordinary amount of time per case, all the while making your client feel like they are your #1 priority. Kenect also integrates with Actionstep, meaning you can text your client straight from the Actionstep system with real-time updates. Integrating with Actionstep also means you can set up automated texts based on Actionstep step changes, keeping clients on the same page as their legal team with minimal effort. Kenect handles both outgoing and incoming text messages, and can include easy, secure payment links.
Not only is Kenect one of the most advanced texting systems for businesses – it was also designed as a tool to manage reviews and payments. So in addition to the real-time contact that leave your clients feeling informed and satisfied, Kenect creates even more opportunities for customer engagement by intermittently prompting clients to fill out reviews. Pretty cool, right?
Basically, if it is your goal to save time, increase client satisfaction, and accumulate glowing reviews for your business, we would be happy to talk you through getting started with Kenect.
Still unsure which software to choose? We can help! We have become experts in this field so you don’t have to. Our team is ready to help you determine the right fit, get you acquainted with the software, and continue to strengthen our relationships with these companies in order to provide our clients with the best deals and best care possible.
No prep needed - Two free calls to set you on the right path.
Come as you are, first call will talk through where you are and things to consider in picking software. Second call you will share some decisions based on the first call and we’ll talk about some software options that might be a good fit, then we’ll decide if it makes sense to work on any of it together or send you to work on it on your own.
How we can help you?
Schedule a free call to start discussing your legal software needs today. In our first short call, we’ll cover where you are in your search, what you have right now, and what you should think about before picking a software, then we’ll schedule a second longer and also free call to talk more about your options and needs. From there, we’ll decide if it makes sense to work together to build software for your firm.
I know I said no prep, but if you wanted to prep just a little, peek at this article on choosing a legal software, this is what we will talk through in the first call, so if you look ahead you can have a little more time to think about any questions you might have about the aspects you need to consider before our second call.
Why talk to us?
We know you are crazy busy, and figuring out software is not what you usually do all day. Mauve Morpho helps law firms find and integrate software into their processes to increase efficiency and effectiveness, and decrease errors and manual work.
Why free calls?
We do these first calls for free when we can to help show the value of working with us. There are so many options out there, and even if you like this sort of thing, having another person who can help is invaluable. We are confident that whether we work together now or not, you’ll think of us when you need help for big software changes.
“I can’t thank you enough. You have really made my transition much easier”
– Jody
Still curious what we will talk about?
Every firm is different, and you probably already have some software we need to work with or plan around, along with your immediate and long term goals. Considering all that, there are tons of software options that could make sense, but at the most basic we are probably looking at some of these.
Intake Forms using complex webforms like Cognito Forms to handle logic and payment processing
CRM or Customer Relationship Manager – tracks your leads, helps handle your sales process and make sure you convert more leads – This could be Lawmatics, Bitrix24, Zoho CRM, Salesforce, or dozens of other solid options based on your needs.
Case Management Software – this is probably Actionstep which you can read more about at the bottom, but could be Caret Legal, MyCase, or even handled in your CRM
Social Media management apps like Edgar
Document and email templates which are likely part of your Case Management Software but could be HotDocs or another software
Calendaring, which could jsut be your Outlook or Google calendar or might work better with Calendly, OnceHub or Squarespace Scheduling
Anything else that makes sense for challenges in your firm, like bookkeeping or HR sotware
Connecting software like Zapier might be the last piece in connecting all your software together smoothly.
Rather than spend a chunk of time trying to figure out what the other options are and what’s best, reach out to us, we can show you around, talk about your specific needs and help you figure out if there is something else that you might need from a different option and point you in the right direction. Our goal is always to give you the best information we can; we are happy to help you find and implement any software you need.
Want to know more about Actionstep?
You can read more about Actionstep On our Actionstep Page, but after years consulting and spending a ton of time looking at the options personally when I worked at a law firm, I can confidently tell you if you need a new case management software, there’s at least an 80% chance that it’s the best option for your firm at least in the area of case management, but we can figure that out together when we talk.
If you are loving your current software, then we can definitely find a way to work with it, and even if you do need a case management software, there are those other 20% that would be better served with something else.
Not a lawfirm?
Unfortunately, we can’t offer free calls of this depth for non-lawfirms, but most of the software options we work with regularly are great for businesses of all types. Schedule a free quick intro call and we can discuss if it makes sense to work together. Schedule a call now!
Questions or Ready to Start?
Let us help you figure out what software is the right option for you.
Let us help you dial in your software to be everything you are hoping it will be. Of course, we’ll start with figuring out which software you need, but we can do very quick builds for small firms who need something yesterday.