Sometimes, sending a text is the best option — but texting a client from your personal cell phone can be a little tricky.

Kenect’s premium text messaging service provides a simple and intuitive user interface to help businesses of any size manage customer relationships with ease. With this tool, you will be able to connect with existing clients and new leads in real time, wherever they (and their cell phone) are.

Imagine hearing “thank you for getting back to me so quickly!” from every potential new client. When looking to retain an attorney, most people will choose the firm that engages with them first. Using Kenect can help to ensure that they choose yours.

Kenect can help you save an extraordinary amount of time per case, all the while making your client feel like they are your #1 priority. Kenect also integrates with Actionstep, meaning you can text your client straight from the Actionstep system with real-time updates. Integrating with Actionstep also means you can set up automated texts based on Actionstep step changes, keeping clients on the same page as their legal team with minimal effort. Kenect handles both outgoing and incoming text messages, and can include easy, secure payment links.

Not only is Kenect one of the most advanced texting systems for businesses – it was also designed as a tool to manage reviews and payments. So in addition to the real-time contact that leave your clients feeling informed and satisfied, Kenect creates even more opportunities for customer engagement by intermittently prompting clients to fill out reviews. Pretty cool, right?

Basically, if it is your goal to save time, increase client satisfaction, and accumulate glowing reviews for your business, we would be happy to talk you through getting started with Kenect.

Still unsure which software to choose? We can help! We have become experts in this field so you don’t have to. Our team is ready to help you determine the right fit, get you acquainted with the software, and continue to strengthen our relationships with these companies in order to provide our clients with the best deals and best care possible.